
"IF YOUR GOALS DON’T SCARE YOU, THEY AREN’T BIG ENOUGH."

~Reece Robertson
EXECUTIVE SUMMARY
Steph is an accomplished strategic leader with a track record of success in both publicly traded and private equity-owned organizations. With a focus on global operations and long-term strategies, Steph has demonstrated expertise in managing multifaceted programs and driving organizational growth.
With over thirty years in the healthcare sector and fifteen years of senior-level experience in technology and service operations, Steph has honed her skills in developing and building operating units, products, and programs. She is particularly adept at contract negotiations and leading large-scale transformation projects and initiatives.
Steph’s leadership abilities are evident in her current role as Chief Operating Officer for Convey Health Solutions. In this position, she is responsible for guiding the operational direction and execution of the $400 million enterprise, which includes overseeing mergers and acquisitions and partnership integrations. Leading a team of nearly 2,500 employees in the continental US and the Philippines, Steph effectively manages complex client relationships with leaders at global healthcare companies such as Cigna and Optum.
Overall, Steph’s strong leadership, people development skills, process improvement expertise, and ability to leverage technology make her a valuable asset in reducing costs and improving operational performance.


Nova Southeastern University
Master of Science – Accounting
Bachelor of Science – Business
Minor – Banking & Finance


Convey Health Solutions
2005 – 2025
- Chief Operating Officer (2023 – 2025)
- President, Technology (2021 – 2023)
- Senior Vice President & GM (2013 – 2021)
- Vice President, Client Services (2007 – 2013)
- Director, Managed Care (2005 – 2007)

UnitedHealth Group
2003 - 2005
- Director, Channel Marketing

Aetna
1996 - 2002
- Vice President, Product (2001 – 2002)
- Director, Product Development (1999 – 2001)
- Manager, Product Development (1996 – 1999)

Cigna Dental Health
1993 - 1996
- Senior Underwriter (1995 – 1996)
- Underwriter (1994 – 1995)
- Account Manager (1993 – 1994)

Girl Power Rocks
girlpowerrocks.org
Board Chair (2024)
Board Director (2022-2023)
Committee Chair, Fundraising & Sustainability
Event Chair, Annual Brunch & Swing Weekend
Past Secretary
National Association of Corporate Directories
nacdonline.org
Member since April 2022
International Women's Forum of Florida
iwfflorida.org
Member since October 2023
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